Refer a patient - FAQ
Who Can Refer a Patient to the Clinic?
Anyone can make a referral — our existing patients, dental colleagues, family members, or friends. There are no special requirements for submitting a referral.
What Information Is Needed for a Referral?
Only the essential details: name, contact information, and a few basic notes. If available, an X-ray can be uploaded, but it’s not mandatory.
Will I Receive Feedback After Referring Someone?
If you are a healthcare professional, we will keep you informed about the treatment process. For private individuals, communication with the referred patient only occurs with their consent.
How Soon Will You Contact the Referred Patient?
We usually reach out within 1–3 business days, and we always try to offer the earliest possible appointment.
Is There Any Cost Associated with Referring a Patient?
No, referrals are completely free of charge and do not involve any extra costs for either the referrer or the patient.
What Happens If the Patient Decides Not to Proceed with Treatment?
The referral does not obligate the patient to start treatment. If they choose not to continue, that’s perfectly fine.
Do You Accept Child Patients Through Referrals?
Yes — in fact, we strongly encourage it. It’s best for children to see an orthodontic specialist as early as age 7 to identify potential developmental issues in time.